What payments do you accept?
We accept payments via PayPal or Bank EFT/Transfer.
How can I try extension before purchasing?
We have free versions of all our extensions, and also have a live demo website which shows most of the main functions.
How many websites / domains that I can use the extension?
After subscribing to an extension, you are free to install and use it on unlimited websites / domains. However, support is only provided on the no of domains specified within the subscription.
Can I keep using the extension after subscription expiry?
After a subscription expires, you can still use the extension without restrictions, unlimited. However you will no longer be able to get extension updates or premium support unless you renew your subscription.
Can I contact you for custom development?
Most certainly. Simply contact us and we will discuss with you your requirements.
Can I get a refund?
We do not have a refund policy as all our extensions are free to use, so you must ensure you are happy with the extension before you purchase.
How and when can I download the extension after purchase?
After the payment process, you can instantly download the product from the My Download section. We will also send you a notification email with a download link and invoice.
What kind of support do you offer?
We provide support through Forum, Support Tickets, Email or Live chat. Support is only provided to subscribers via a Pro Subscription.
How to upgrade from FREE to PRO edition
You simply go to the online Sbscribe, select the subscription and complete the payment. You may then download the pro version, and install.
How to renew JoomCode products
You will receive a reminder email, and you simply go to the online Shop, select the subscription and renew.
How can I install Joomla with your extensions locally?
There are a number of localhost options, and we reccommend XAMPP or MAMP
How is your source code licensed?
Our products are released under GNU/GPL v2 license
I am using a Free Edition. If I upgrade to PRO Editions, will I lose all my current settings?
No, you will not. We have designed our upgrades so it will be a seamless experience